1mcuci88 Privacy Policy

1Information We Collect

1mcuci88 collects your personal information through various means when you register, verify your account, carry out financial transactions, or interact with our support team. The following are the categories of information we collect:

1.1 Account Registration Information

• Full name as stated on your official identification card (MyKad)
• Identification card number (MyKad) or equivalent identity document
• Date of birth — to verify the minimum age eligibility of 21 years
• A valid and active email address
• Malaysian mobile phone number
• Account username and password (stored in encrypted form)

1.2 Financial Transaction Information

• E-wallet account details (Touch 'n Go eWallet, ShopeePay) used for deposits and withdrawals
• Bank account number for FPX and DuitNow transactions
• Crypto wallet addresses (USDT, BTC, ETH) where applicable
• Deposit and withdrawal transaction history

1.3 Technical and Usage Information

• IP address and general geographic location
• Device type, operating system and web browser used
• Game and betting activity logs
• Login and logout session data
• Cookies and related tracking technology (see Section 5)

1.4 Identity Verification Information (KYC)

In line with our international licensing requirements, 1mcuci88 may request additional supporting documents for identity verification (KYC) purposes. These include a copy of your identification card, a recent bank statement or other documents confirming your identity and source of funds. This process is mandatory and cannot be bypassed for withdrawals exceeding certain limits.

2How We Use Your Information

The personal information we collect is used solely for legitimate purposes related to the operation of the 1mcuci88 platform. We do not use your data for purposes that are contrary to your interests. The primary purposes of use are as follows:

• Account Management: Creating, verifying and maintaining your member account securely.
• Transaction Processing: Processing deposits and withdrawals via your chosen payment method within 5–30 minutes for verified withdrawals.
• Identity Verification: Meeting KYC and anti-money laundering (AML) obligations under our international licensing.
• Customer Support: Providing technical assistance and customer service via 24/7 live chat and email in Bahasa Melayu and English.
• Service Communications: Sending important notifications relating to your account, transactions, policy updates and relevant promotional information.
• Platform Security: Detecting and preventing fraud, multiple account use, and other suspicious activity that could compromise the integrity of the platform.
• Legal Compliance: Meeting reporting obligations to licensing authorities when required by law.
• Service Improvement: Analysing platform usage patterns in aggregate (without identifying you individually) to improve service quality.

3Disclosure to Third Parties

1mcuci88 does not sell, rent or trade members' personal information to any third party for commercial purposes. However, in the course of operating the platform, we may share certain information with the following categories of parties:

3.1 Payment Service Providers

Financial transaction details are shared with the payment processors involved — such as DuitNow, FPX, Touch 'n Go eWallet, ShopeePay and crypto exchange service providers — solely to enable the settlement of your deposit and withdrawal transactions. These parties are bound by strict confidentiality agreements.

3.2 Game Software Providers

The minimum information required for game operation may be shared with licensed game software providers that supply game content to our platform. This is subject to data processing agreements that comply with industry standards.

3.3 Regulatory Authorities

1mcuci88 may be required to disclose certain information to international licensing bodies, law enforcement authorities, or competent tribunals when required by law or a valid court order. In such situations, we will endeavour to notify you in advance to the extent permitted by law.

3.4 Disclosure Restrictions

In all of the above circumstances, we disclose only the minimum information necessary. We do not allow third parties to use your information for independent marketing purposes or for any other purpose unrelated to our services.

4Data Security

We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, accidental modification, or destruction.

• SSL/TLS Encryption: All communication between your device and 1mcuci88 servers is protected with industry-standard SSL/TLS encryption.
• Hashed Password Storage: Account passwords are stored in a hashed form that cannot be decrypted — even our own staff cannot view your password.
• Two-Factor Authentication: Our system supports an additional security layer to protect your account from unauthorised access.
• Internal Access Controls: Access to member personal data is restricted to staff who require it to carry out their duties, and is subject to role-based access controls.
• Security Monitoring: Our platform is continuously monitored to detect suspicious activity and security threats.

5Cookies and Tracking Technologies

The 1mcuci88 website uses cookies and similar tracking technologies to improve the user experience and ensure the platform functions smoothly.

5.1 Types of Cookies We Use

• Essential Cookies: Required for basic website functions such as login session authentication, CSRF security, and language preferences. These cookies cannot be disabled.
• Performance Cookies: Help us understand how members use our platform through aggregated analytics without identifying you personally.
• Functional Cookies: Store your preferences such as display settings and previous session records for ease of use.

5.2 Cookie Controls

You can manage and delete cookies through your web browser settings at any time. However, disabling essential cookies may affect platform functionality and you may not be able to log in to your account properly.

6Data Retention and Deletion

1mcuci88 retains your personal information for as long as necessary to fulfil the purposes stated in this Privacy Policy and to comply with our legal obligations.

Financial transaction records and account history are kept for the minimum period required by our international licensing body for audit and compliance purposes. This is a legal obligation that cannot be waived even upon a member's request.

Once your account has been officially closed and the mandatory retention period has ended, your personal information will be permanently deleted or anonymised from our active databases, unless there is an ongoing legal requirement to retain it.

7Your Rights as a Data Subject

As a 1mcuci88 member, you have the following rights regarding your personal information. To exercise any of the rights below, please contact our support team via live chat or email:

• Right of Access: You have the right to request a copy of the personal information we hold about you.
• Right to Rectification: You have the right to request that we correct any information that is inaccurate or incomplete.
• Right to Erasure: In certain circumstances, you may request the deletion of your personal information, subject to our legal retention obligations.
• Right to Restrict Processing: You may request that we restrict the processing of your data in certain specified circumstances.
• Right to Object: You have the right to object to the processing of your data for direct marketing purposes.
• Right to Data Portability: You have the right to receive your data in a structured, machine-readable format.

We will endeavour to fulfil your request within a reasonable timeframe. We may need to verify your identity before processing any request relating to the rights above in order to ensure the security of your data.

8Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way we handle your personal information, please contact our support team:

• Live Chat: Available 24/7 on the 1mcuci88 website in Malay and English
• Email: [email protected]

Our support team operates around the clock — 24 hours a day, 7 days a week — and is ready to assist you in Malay and English. We are committed to handling every privacy-related enquiry seriously and professionally.

1mcuci88 reserves the right to modify this Privacy Policy from time to time. Any material changes will be displayed prominently on our website and members will be notified via email or in-platform notification. Your continued use of our platform after the effective date of the latest version of this Privacy Policy will be considered your acceptance of those changes.